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FAQ

frequently asked questions

Our brick and mortar shops are located at 128 N. Main St. in Adrian, MI 49221 & 407 N. 5th Ave. in Ann Arbor, MI 48104.

Come visit us!

Unused and unopened items that are in their original condition can be returned for store credit within 10 days of the receipt. Items must be in sellable condition. We will assess the return and see that it is in resalable condition before we issue you a return. Some exclusions apply.

Please Note:

We do not give refunds on items returned after 10 days or items that have been used/damaged and are not in resellable condition.

Can Sale items be returned?

No, all sale items or marked down merchandise is final sale and cannot be returned or refunded.

Since we aim to fulfill orders right away, we're unable to cancel or refund an order after it has been processed in-store or online. If you have any questions about your order, please reach out to us at hello@bohmeybeauty.com.

shipping & return policy

We offer FREE continental U.S. standard shipping on ALL orders $50+.

Once your order ships, you'll receive a shipping confirmation with a tracking number via email.

We're unable to cancel or refund an order after it's been processed in-store or online. For questions about your order, please email hello@bohmeybeauty.com

Sales tax will be applied to orders shipping to, or purchased in Michigan. For orders shipping to all other states, your state may require you to declare your purchases and pay the appropriate sales tax amounts to them directly.

We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order, so we highly recommend using a delivery address that is secure.

Please be aware that Bohmey Beauty assumes no responsibility if the delivery address is misspelled or submitted incorrectly.  Please make sure to verify that all addresses are complete and accurate. We do not offer returns, exchanges, or cancellations for any products at this time.


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